Welcome to Woolcombs.com.

Select a product from the menu on the left to view detailed information, or select one of the options in the top menu for general site information.

Placing an order

Contact us with your name, address, and preferred method of payment (see below for payment options). We can then send a payment advice showing total cost of order/shipping.

Users of Paypal will be sent a Paypal invoice when the order is near ready. You may also choose to pay immediately to avoid fluctuations in any currency exchange rates, if so let us know and we will send invoice early.

Cheques should be sent well in advance to allow clearance time.

Pricing

The prices quoted on our website are in Canadian dollars.

Availability

There may be a wait time for some of our products because of back orders, e-mail us for current availability.

We are not accepting new orders until further notice. 10th October 2009

Canadian orders

Method of payment

Credit cards

We cannot process credit cards directly, but you can use PayPal to send us funds from a credit card. Do not send us your credit card details.

PayPal

The fastest and most secure way to send your payment is with PayPal. PayPal allows you to send funds electronically from a PayPal account or credit card. Check the PayPal website if you are not familiar with how to use their system.

Personal cheques and other methods

We accept other methods of payment, including personal cheques. Orders paid by cheque may be delayed while the cheque clears. Any banking charges due to insufficient funds etc will be the reponsibility of the customer.

GST and PST

GST applies to all orders received from Canadian addresses. Additionally, orders from addresses in British Columbia must pay PST.

Shipping

Shipping cost vary, depending on postal code. We use Canada post for shipping within Canada. Our parcels are insured and we will keep you up to date with tracking information.

 

US orders

Method of payment

Credit cards
We cannot process credit cards directly, but you can use PayPal to send us funds from a credit card. Do not send us your credit card details.

PayPal
The fastest and most secure way to send your payment is with PayPal. PayPal allows you to send funds electronically from a PayPal account or credit card. Your credit card or Paypal account will be charged in US dollars at the time of transaction. Check the PayPal website if you are not familiar with how to use their system.

Personal cheques and other methods
We can accept US dollar payments using personal cheques. Orders paid by cheque may be delayed while cheque clears. If you wish to pay in US funds, contact us for the current price. Any banking charges due to insufficient funds etc will be the reponsibility of the customer.

Taxes
There is no Canadian tax for orders to the US.

Shipping

Cost depends on zip code. United States orders are sent using the US Postal service from Washington state. We normally go to the PO in Sumas WA every couple of weeks, more often if necessary. Our parcels are insured and we will keep you up to date with tracking information. We clear orders through customs ourselves.

International orders

Please contact us by e-mail.

Orders to countries other than Canada and US may be liable for customs, import duty or other delivery charges locally. We advise that you check with your local regulations and take the cost into account before placing an order.